Return And Refund Policy

At SimpleHUD, we are dedicated to delivering high-quality products and a seamless shopping experience. Our products are crafted to add style and personality to your vehicle. However, we understand there may be cases where a return or refund is necessary. Please review our refund policy below to understand the process and conditions for requesting a return.

We offer a 30-day return policy, meaning you have 30 days from the date of delivery to request a return.

To be eligible for a return, your item must be in the same condition as received—unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, contact us at support@simplehud.com.

There is no restocking fee.

1. Eligibility for Refund

You may be eligible for a refund if you meet the following conditions:

  • The product was purchased directly from SimpleHUD.com or an authorized retailer.

  • The refund request is made within 30 days of delivery.

2. Non-Eligible Items

The following items are not eligible for a refund:

  • Products that have been used, damaged, altered, or modified.

  • Items without original packaging or missing components.

  • Customized or personalized products.

  • Items purchased from unauthorized resellers.

3. Refund Process

To initiate a refund, follow these steps:

  • Contact our Customer Support team at support@simplehud.com within 30 days of delivery, providing your order number and a brief explanation for the return.

  • Our team will guide you through the return process and may request photos or videos to assess the product’s condition.

  • Once approved, you’ll receive instructions for returning the product. Ensure the item is securely packaged to avoid damage during transit.

4. Refund Criteria

Refunds are processed as follows:

  • If the product is unused, undamaged, and in its original packaging, a full refund of the purchase price will be issued.

  • If the product is returned in a used or damaged condition, a partial refund may be issued based on the extent of damage or use.

  • Refunds will be processed using the original payment method. Allow 3-5 business days for the refund to appear in your account.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part. In such cases, we will provide a prepaid return shipping label.

6. Cancellation

To cancel an order before it ships, contact our Customer Support team as soon as possible. If the order has not been dispatched, we will cancel it and issue a full refund.

7. Contact Us

For questions or concerns about our refund policy, reach out to our Customer Support team at support@simplehud.com. We’re here to help.

This refund policy is subject to change, and the version in place at the time of your request will apply to your purchase.